Applying AI

Agentic AI & 
Intelligent Automaton

Enterprises are experimenting with AI, yet few can turn pilots into repeatable impact. NowVertical turns experimentation into execution with governed Agentic AI systems that think, act, and deliver measurable outcomes. We orchestrate autonomous workflows that plug into existing processes — enabling faster decisions, precision automation, and accountable, audit-ready actions across the business.

Leveraging Agentic AI to find behavioural patterns and identifying business recommendations
Find out more
Applying AI

Agentic AI & 
Intelligent Automaton

Enterprises are experimenting with AI, yet few can turn pilots into repeatable impact. NowVertical turns experimentation into execution with governed Agentic AI systems that think, act, and deliver measurable outcomes. We orchestrate autonomous workflows that plug into existing processes — enabling faster decisions, precision automation, and accountable, audit-ready actions across the business.

Automation and Insights
from Unstructured Data
Find out more
Applying AI

Agentic AI & Intelligent Automation

Enterprises are experimenting with AI, yet few can turn pilots into repeatable impact. NowVertical turns experimentation into execution with governed Agentic AI systems that think, act, and deliver measurable outcomes. We orchestrate autonomous workflows that plug into existing processes — enabling faster decisions, precision automation, and accountable, audit-ready actions across the business.

Leveraging Agentic AI & Intelligent Automation for Scalable Enterprise Outcomes

At NowVertical, we deliver adaptive intelligence, scalable automation, and safe, compliant outcomes.

60%

Optimization in through Agentic AI on Data Governance processes

40%

Optimization in through Agentic AI on Data Engineering processes

Autonomous execution

AI agents that don’t just advise — they act on your behalf, handling routine tasks and workflows end to end.

Governed intelligence

Every decision is transparent, controlled, and fully auditable to meet enterprise risk and compliance standards.

People + machine symbiosis

AI working alongside teams, amplifying expertise rather than replacing it to accelerate output and accuracy.

Continuous optimisation

Agentic systems that monitor performance in real time and self-improve without manual intervention.

The Enterprise Journey

Organizations worldwide are navigating a complex landscape of AI possibilities, each seeking to unlock transformational value while managing risk, cost, and complexity. Understanding this journey is essential to making informed strategic decisions.

Most enterprises are already on the Agentic AI journey—past exposure and curiosity, and into pilots, copilots, and early commitments. But while 78% reach this exploratory stage, only 5% progress to the AI Flywheel, where adoption becomes systemic, compounding, and genuinely transformative.
78% Commit
Exploration
Exposure, curiosity, and early proofs of concept
  • Initial AI pilots
  • Technology exploration
  • Proof of concepts
73% Stall Here
Execution Gap
Challenges with scaling, governance, and cost barriers
  • Scaling difficulties
  • Governance challenges
  • Cost barriers
Only 5% Reach
AI Flywheel
Validated adoption compounds into workflow and business model reinvention
  • Workflow reinvention
  • Business model transformation
  • Sustainable competitive advantage
The Execution Gap is where most value is lost.
NowUnlock was built to close it.
1. Assessments
Roadmap for progress
Identify where you are on the journey and foresee blockers. From data readiness to guardrail maturity, assessments provide a clear roadmap for moving forward.
Data readiness evaluation
Guardrail maturity assessment
Organizational readiness review
2. Use Cases
Rapid-value opportunities
A curated library of rapid-value opportunities - from complex sales orchestration to claims processing - allows enterprises to prove value fast, build confidence, and scale from a strong foundation.
Industry-specific scenarios
ROI-proven implementations
Scalable deployment models
3. Patterns
Proven blueprints
Proven architectural and operational blueprints reduce risk and shorten deployment cycles. Patterns capture best practice in governance, integration, and agent configuration.
Architectural frameworks
Governance best practices
Integration templates
4. Acceleration Agents
Purpose-built automation
Purpose-built agents (e.g., migration, semantic, catalogue agents) speed progress by automating the enabling work required to scale.
Migration automation agents
Migration automation agents
Data catalogue agents
Close the Execution Gap
Move Beyond Pilots to Production-Scale Agentic AI
The NowUnlock toolkit provides everything you need to bridge the gap between AI experimentation and enterprise transformation. Join the 5% who reach the AI Flywheel.
Agentic AI
Intelligent Orchestration
Enterprise Governance

NowUnlock Use Cases

Insurance & Claims Processing
Business Challenge

Claims often involve multiple parties, providers, and documents, which traditional systems cannot easily manage. This creates long processing times, high error rates, and customer dissatisfaction.

Agent Capabilities
  • Analyse documentation and images using AI.
  • Cross-check claims against policy coverage.
  • Coordinate service providers, adjusters, and claimants.
  • Detect fraud patterns and maintain compliance.
Outcome
Processing times are reduced, accuracy improves, and satisfaction scores rise. By orchestrating all parties and automating repetitive tasks, the agent delivers faster, more transparent, and more reliable claims outcomes
Account Growth & Retention
Business Challenge

Scaling account management is difficult when churn risks and growth opportunities rely on manual monitoring and fragmented insights. This leads to missed upsell chances and delayed intervention for at-risk accounts.

Agent Capabilities
  • Monitor usage, engagement, and health scores.
  • Detect early churn signals and expansion opportunities.
  • Automate outreach, recommendations, and routine tasks.
  • Coordinate proactive interventions across teams.
Outcome
Agents identify risks and opportunities far earlier, increasing retention, improving customer satisfaction, and driving revenue growth through better-timed upsells and consistent engagement
Service & Operations Coordination
Business Challenge

Enterprises in regulated or high-volume industries often struggle with customer requests and transactions that span multiple departments. Siloed systems make it hard to deliver seamless service and ensure compliance.

Agent Capabilities
  • Route and process requests across products and channels.
  • Coordinate complex investigations and multi-team responses.
  • Automate service documentation and compliance checks.
  • Monitor anomalies and trigger alerts in real time.
Outcome
Agents reduce resolution times dramatically, improve compliance, and boost satisfaction by orchestrating workflows across silos. Complex multi-party requests are resolved faster, with higher accuracy and transparency
Fraud Detection & Risk Management
Business Challenge

Traditional rule-based systems fail to keep pace with increasingly sophisticated fraud tactics, generating false positives that consume investigator time and miss coordinated attacks.

Agent Capabilities
  • Monitor transaction patterns in real time across systems.
  • Correlate signals to identify subtle, multi-account fraud patterns.
  • Automate investigation packages and audit trails.
  • Trigger coordinated response actions across departments.
Outcome
Fraud detection rates improve, false positives decline, and investigators work more efficiently. Enterprises cut financial losses and reduce response times from hours to minutes while maintaining full regulatory compliance
Complex Sales Orchestration
Business Challenge

Managing long and complex sales cycles with multiple stakeholders, approvals, and solution configurations often overwhelms traditional CRM systems. This results in delays, fragmented communication, and lower win rates.

Agent Capabilities
  • Analyse past deal patterns to identify success factors.
  • Coordinate activities and communications across sales teams.
  • Generate tailored proposals and documentation automatically.
  • Track competitive intelligence and optimise pipeline forecasts.
Outcome
The system reduces administrative overhead, shortens cycle times, and increases win rates. Sales teams can focus on building relationships while the agent ensures accuracy, speed, and consistency in managing complex opportunities.
Key Technologies

We leverage best-in-class technologies to deliver data governance outcomes

NowVertical ensures your growing data estate stays compliant, cost-effective, and AI-ready.

Govern data across GCP with Google’s built-in security and AI.

Ensure trusted, lineage-rich insights powering every decision.

Gain clarity and control with compliance and lineage in the Microsoft’s ecosystem.

Get the most out of your technology investments with

Assess When to Choose Each Approachments

Both technologies excel in different scenarios. Many enterprises benefit from a hybrid approach that leverages both.
Choose Agentic AI When:
  • Processes require decision-making
  • Workflows involve multiple stakeholders
  • Context and variability are high
  • Strategic outcomes are the goal
Hybrid Approach When:
  • End-to-end process automation
  • RPA handles structured tasks
  • AI manages decision points
  • Maximum efficiency is needed
Choose RPA When:
  • High-volume repetitive tasks
  • Rules are well-defined
  • Speed and accuracy are critical
  • Quick ROI is prioritized
Agentic AI
Intelligent, Goal-Driven Automation
Autonomous agents that can sense, plan, and act with contextual understanding and adaptive decision-making capabilities.
Goal-Oriented Operations
Agents work toward objectives, adapting their approach based on context and feedback
Contextual Decision Making
Handle variability, ambiguity, and complex multi-step reasoning
Cross-System Orchestration
Coordinate complex workflows spanning multiple systems and teams
Ideal For:
  • Complex sales orchestration
  • Dynamic customer service routing
  • Adaptive fraud detection
  • Strategic decision support
Robotic Process Automation (RPA)
Rule-Based, High-Volume Processing
Software robots that execute structured, rule-based processes with precision, speed, and consistency at scale.
High-Speed Execution
Process thousands of transactions per hour with perfect accuracy
Deterministic Workflows
Follow predefined rules and logic paths with complete consistency
System Integration
Connect and automate across legacy systems without APIs
Ideal For:
  • Invoice processing & data entry
  • Report generation & distribution
  • System migrations & updates
  • Compliance & audit tasks