Customer Retention & Acquisition
Gaining new clients or customers is critical to building your business. And keeping them coming back consistently is the key to growing and expanding faster than the competition. Discover how NOW Solutions can help.
Why Retention & Acquisition Matter
Customer Retention refers to the ongoing efforts to reduce customer churn and attrition rates all while keeping your client cancellations to an absolute minimum — and conversely, Customer Acquisition means bringing the right potential clients into your sales cycle. The goal of NOW Solutions is to help you gain and retain customers through the expert analysis of predictive modeling systems to target your most likely-to-repeat customers going forward.
How Our Process Works
Customer Retention Through Predictive Modeling
If you are having difficulty engaging your client base and getting customers to return for your products and services, we can help. Our experienced team can create effective Customer Retention Models for your key customer segments. These predictive models will analyze your customers’ behavior and provide valuable insights to develop strategies for better audience targeting.
Why Predictive Modeling?
By focusing on Customer Retention through effective predictive modeling, NOW Solutions can increase your company’s revenue while using far fewer financial resources. Marketing and selling to established customers is a far more effective and efficient way to grow your revenue.
Customer Retention Modeling Increases Revenue by $2M
A national retailer was struggling with the consistent engagement of its clients and ongoing Customer Retention. The technology and marketing specialists at NOW Solutions created predictive retention models for key customer segments, predicting the likelihood of renewal in the program.
See How We Did It
Services & Solutions for Customer Acquisition & Retention
Optimizing Buyer Journeys
Our Demand and Acquisition solutions optimize buying journeys for acquiring new customers, leverage technology and analytics to deliver personal experiences, and help optimize your digital marketing strategies to increase the quantity and quality of leads.
B2B and B2C Campaign Management and Optimization
Design engagement strategies with the right marketing campaigns and advanced analytics to measure targeted prospects, build trusted relationships, and achieve sales goals.
Search to Sales
Connect the online and offline journey and optimize lead nurturing by entering the conversation at the appropriate time with the right message.
New Customer Acquisition
Achieve lower customer acquisition costs through lead generation best practices and analytics.
Retention
Our Retention and Loyalty solutions foster long-lasting relationships and help brands create memorable experiences in the moments that matter to build customer loyalty with every interaction.
Onboarding & Welcome
Deliver targeted communications when a new contact enters your marketing database, whether through online or offline sales conversion.
Win-back Campaigns
Bring your customers back to you through personalized win-back campaigns & outreach.
Churn Reduction
Address at-risk customers and improve customer retention through a data-driven, personalized approach.
Want to learn more about NowVertical?
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